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Consumer Alert

2020 Census: Fact v Fiction

Colleen Tressler
The Federal Trade Commission is partnering with the U.S. Census Bureau to help you guard against potential census scams. Knowing how the 2020 Census process works, what information you will — and won
Consumer Alert

‘Tis the season for ‘open enrollment’ scams

Gretchen Abraham
Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA)
Consumer Alert

FTC sues student loan debt relief companies

Ari Lazarus
Student loan debt can be a heavy load to carry. That’s why there are a lot of companies claiming to help permanently reduce and wipe out federal student loan debt. But some of these companies don’t
Consumer Alert

Veterans: We honor and thank you

Carol Kando-Pineda
November 11 is Veterans Day. More than 18 million people are U.S. military veterans. It’s a fitting time to thank military veterans for their sacrifice and service in protecting the United States. It
Consumer Alert

Yet another real estate seminar scam

Lisa Lake
For the second time in about a month, the FTC sued a company that falsely promised it would show people how to earn money in real estate to get them to pay thousands of dollars for seminars. In the
Consumer Alert

New brochure for social media influencers

Lesley Fair
Chances are you know an influencer – a person who works with a brand to recommend or endorse a product in social media. Maybe you work at a company that uses influencers or perhaps that describes you
Consumer Alert

FTC challenges seller’s business model & product claims

Colleen Tressler
Make tens of thousands of dollars a month selling wellness products. Skeptical? Here’s why you should be. On Friday, the FTC filed a complaint against Neora, LLC, formerly known as Nerium
Consumer Alert

Free electronic credit monitoring coming soon to the military

Amanda Koulousias
Starting October 31, many members of the military will have access to a free tool to help spot identity theft. The nationwide credit reporting agencies – Equifax, Experian, and TransUnion – have
Consumer Alert

What you can do to fend off hackers

Alvaro Puig
Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending
Consumer Alert

Back brace scams target people on Medicare

Lisa Lake
Scammers have been targeting Medicare recipients with a scheme to get “free or low-cost” back and knee braces. They’re calling, running television ads, and mailing letters to get people to give their
Consumer Alert

Halloween know-how: Cosmetic contacts require an Rx

Colleen Tressler
Dressing up for Halloween can be fun. Revelers often use make-up, wigs and cosmetic contact lenses to complete their look. Cosmetic contacts lenses – also known as costume or decorative contact lenses
Consumer Alert

SIM Swap Scams: How to Protect Yourself

Alvaro Puig
Consumer Alert: Mobile carriers are shutting down their 3G networks. If you have an older cell phone, you may not be able to call or text. The FCC has advice about what to do . If your cell phone is
Consumer Alert

Scams and older consumers: Looking at the data

Lesley Fair
The FTC just sent a report to Congress called Protecting Older Consumers 2018-2019 . The report suggests steps to take to help protect older consumers from fraud. But the evidence also shows a thing
Consumer Alert

Stalking apps: Retina-X settles charges

Lisa Weintraub Schifferle
Did you know people can monitor you through your phone? The FTC’s settlement with Retina-X Studios, LLC marks the agency’s first case against “stalking apps” or “stalkerware” – spyware that secretly
Consumer Alert

Fake followers: A social media hoax

Ari Lazarus
Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying
Consumer Alert

Cosmetic company wrote fake reviews

Cristina Miranda
Do you rely on product reviews to decide if something is good enough to try or buy? Real product reviews are great at helping us make better informed decisions. But you might wonder if some of these
Consumer Alert

Charity fraud awareness, here and abroad

Rosario Méndez
Today is the start of International Charity Fraud Awareness Week (ICFAW), a coordinated international effort to help charities and donors avoid charity fraud. The FTC joins state charities regulators
Consumer Alert

What Do Not Call complaints are telling us

Amy Hebert
Have you gotten a call from an imposter, maybe someone pretending to be with the Social Security Administration, IRS, or a tech support company, this year? If so, you’re not alone. Calls from
Consumer Alert

Aloe, goodbye: company’s claims lacked proof

Bridget Small
You may have heard of using aloe vera for sunburn relief. A Florida company claimed its aloe products would relieve joint and muscle pain, diabetes, acid reflux and more — and that health studies
Consumer Alert

Renting a car: Factoring in the fees

Colleen Tressler
Whether you’re planning a weekend getaway or a cross-country road trip, a rental car may be in your future. Comparing prices online can save you a bundle, but make sure you compare the total cost —