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Consumer Alert

Dealing with opioid withdrawal or addiction

Mamie Kresses
When people seek help for opioid withdrawal or addiction, it’s vital that they get the right kind of help. Products that promise miracle cures or fast results can cost precious time and money, lead to
Consumer Alert

Protecting yourself against tax identity theft

Seena Gressin
It’s tax season and tax identity thieves are eager to claim your tax refund as their own. Find out how to stop them during Tax Identity Theft Awareness Week , January 29-February 2. The FTC and its
Consumer Alert

Equifax’s free credit monitoring - time is ticking …

Lisa Weintraub Schifferle
Considering Equifax’s offer of free credit monitoring after its breach ? You need to sign up by January 31, 2018. Maybe you tried earlier but had trouble getting through. Or maybe you just put off the
Consumer Alert

Buyer beware: Flood-damaged cars for sale

Colleen Tressler
The floodwaters from last year’s hurricanes receded months ago, but their wrath could still affect used car buyers across the nation. That’s because storm-damaged cars are sometimes cleaned up and
Consumer Alert

For-profit charitable callers must follow the rules

Colleen Tressler
“I’m not calling for a donation.” (But really, I am.) Have you gotten this call? You already may know that The Do Not Call Registry is designed to stop unwanted sales calls, but it has some exceptions
Consumer Alert

If your kids have electronic devices, read this

Rosario Méndez
Did you buy electronic devices for your children this holiday season? I did — I bought one for my 9 year-old — and I want to share with you what I learned about protecting my kid’s personal
Consumer Alert

How scammers make you pay

Lois C. Greisman
Here’s one of the top questions we get from people: Is this a scam? Whatever the “this” looks like, here’s our best answer to that question: Did someone say you can only pay by wiring money , putting
Consumer Alert

Buying or selling a “smart” home? Read this.

Sheryl Roth
Whether you are buying or selling a home, think about the technology you may be buying or selling along with it. Many homes are now “smart” — featuring internet of things (IoT) devices such as
Consumer Alert

Questions on your money back from Western Union?

Karen Dodge
Since we told you it’s time to ask for your money back from Western Union’s settlement with the FTC, we’ve gotten some questions about who can make a claim, when, and how it works. Here are some
Consumer Alert

Security smarts for smartwatches

Lisa Lake
Smartwatches have quickly gone from sci-fi to commonplace, and it’s easy to see why. Users can conveniently manage messages, music, fitness, and more right from their wrists as they go about the day
Consumer Alert

Phantom debt collectors impersonate law firms

Colleen Tressler
Getting a call from a debt collector can be stressful. But it can be downright frightening when the caller uses lies, profanity and threats to try to get you to pay. In a case announced today , the
Consumer Alert

Payments you didn’t authorize could be a scam

Rosario Méndez
Usually, when I pay with a check, I write it out and sign it, or I direct my bank to send it on my behalf. But what if a check is drawn on my account but I didn’t write it, sign it, or tell my bank to
Consumer Alert

Signs of a debt relief scam

Rosario Méndez
If you feel smothered by your monthly bills , a call from someone who says they can reduce or eliminate your debts might sound like the answer to your problems. But in many cases, unscrupulous people
Consumer Alert

Some invention-promotion firms do nothing for you

Rosario Méndez
Are you ready to patent and market an invention? If so, you may be looking for help – and bogus invention-promotion firms may be looking for you. Today, the FTC announced that it filed a lawsuit
Consumer Alert

A government program that pays your bills?

Sana Chriss
Have you heard about a government program that will pay your monthly bills for an up-front payment or processing fee? Here’s a short version of the rest of this post: It’s a scam. Don’t do it. We’ve
Consumer Alert

Money back for 350,000 Herbalife distributors

Lois Greisman
Last July, we told you about the FTC’s settlement with Herbalife , which made the multilevel marketing company not only restructure how it does business, but also pay $200 million to people who lost
Consumer Alert

Prevagen’s fishy brainpower claims

Lisa Lake
When an ad suggests a product can improve your memory in 90 days, you might be tempted to buy it. But, if solid science doesn’t back these claims, forget about it. The FTC and the New York Attorney
Consumer Alert

Renting an apartment? Be prepared for a background check

Lisa Weintraub Schifferle
You’re about to rent an apartment. You’ve saved for your security deposit and lined up a moving truck. But have you checked your credit report? Landlords may, so you should too. If a landlord does a
Consumer Alert

What you need to know about rent-to-own home deals

Amy Hebert
You dream about buying a house, but you can’t — at least not yet. Maybe you don’t have the money for a down payment, or you’ve had problems with your credit. But what if someone offered you a chance
Consumer Alert

How to spot a car wrap scam

Aditi Jhaveri
Have you seen ads promising easy money if you shrink-wrap your car — with ads for brands like Monster Energy, Red Bull, or Pepsi? The “company” behind the ads says all you have to do is deposit a