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Consumer Alert

Protecting your small business, one video at a time

Jabari Cook
Small businesses like yours are important. They create jobs, support a competitive marketplace, and lift up local communities. As a small business owner, you’ve worked hard to start your business and
Consumer Alert

Online seller failed to ship next-day PPE as promised

Colleen Tressler
Facemasks and other types of personal protective equipment (PPE) have been in high demand since the COVID pandemic began. Many people have flocked to online retailers to place orders. According to the
Consumer Alert

Activate your EIP Visa debit card now

Cristina Miranda
Did you get an Economic Impact Payment VISA debit card in the mail from the U.S. Department of the Treasury? If you did, you might get a letter from Treasury this week, reminding you to activate your
Consumer Alert

Steer clear of work-at-home scams

Sachit Gali
As the Coronavirus continues to spread, you may be looking for ways to make money without ever stepping foot outside your door. Maybe you saw an ad online for a business coaching program you can do
Consumer Alert

It’s Military Consumer Month 2020

Andrew Smith
Military Consumer Month is here! In these unprecedented and challenging times, we’re focusing on consumer issues related to COVID-19. As of June 30, consumers have submitted more than 115,000 reports
Consumer Alert

Scams in online sales: when orders don’t arrive

Bridget Small
When local stores ran out of the supplies we needed to manage COVID-19, many of us turned to online sources. According to a new Data Spotlight , scammers ran online sites and took orders for scarce
Consumer Alert

Fake emails about fake money from a fake COVID-19 fund

Shameka L. Walker
Because of COVID-19, unemployment rates are high and many people’s cash flows are low. Scammers view these as ripe conditions to strike. They’ll stop at nothing — not even a pandemic — to trick you
Consumer Alert

COVID mask exemption cards are not from the government

Colleen Tressler
To help limit the spread of the Coronavirus, many states are requiring people to wear face coverings in places open to the public. But there are cards circulating online and on social media that say
Consumer Alert

Shopping online? Watch this video first

Jabari Cook
In this age of social distancing, more and more of our favorite stores now offer ways to score great deals online. Even as shops around the country open their doors again, buying online is still a
Consumer Alert

Cryptocurrency blackmail scam alert

Cristina Miranda
The email suddenly appears in your inbox. Someone is writing to say that they have access to your cell phone or your computer. And they’re about to make your sensitive videos, pictures, or
Consumer Alert

Health product claims and false guarantees

Lisa Lake
If you’re looking for help with chronic pain, you might come across over-the-counter devices promising powerful, drug-free relief. But sometimes device marketers make claims that are not backed by
Consumer Alert

Help COVID-19 contact tracers, not scammers

Shameka L. Walker
After nearly three months of stay-at-home orders, America is starting to open up again. Contact tracers, the folks who work for state health departments to try to track anyone who may have been
Consumer Alert

FTC, SBA warn companies about SBA loan promises

Shameka L. Walker
The latest recipients of government warning letters are six companies that said they could speed U.S. Small Business Administration (SBA) loans for businesses struggling to stay afloat during the
Consumer Alert

The IRS won’t call about your stimulus money

Lisa Lake
Most people have already gotten their economic stimulus payments, but the Internal Revenue Service is still sending them out. If you haven’t gotten yours yet or have questions about it, the IRS has a
Consumer Alert

Contact Lens Rule updates: What they mean for you

Colleen Tressler
Do you wear contacts? If so, read on. You have the right to get your contact lens prescription from your eye care prescriber — whether you ask for it or not — at no extra charge. The Contact Lens Rule
Consumer Alert

Getting stimulus checks from car dealerships? Nope.

Jim Kreidler
During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto
Consumer Alert

Robocall reports still down, FTC still fighting

Lois Greisman
A couple months ago, we told you the good news that people had been reporting getting fewer robocalls, and we told you about how some of the FTC’s work might have played a part in that. We have more
Consumer Alert

What do COVID-19 scams look like in your state?

Paul Witt
We’ve been telling you about the scams related to COVID-19 . But now we can tell you even more about the scams happening in your neck of the woods. Just today, the FTC released state-specific data on
Consumer Alert

Fraudulent funders = big woes for small businesses

Lisa Lake
At some point in running your small business or organization, you may need financing to grow or keep things running. That’s a need very much on business owners’ minds right now. But, as you explore
Consumer Alert

Dealing with a deceased relative’s debt

Ari Lazarus
Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a